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field-service-setup-orchestrator-get

Use this skill to set up Salesforce Field Service — Work Types, Skills, Service Territories, Operating Hours, Scheduling Policy, Work Rules, Service…

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技能内容

How It Works

This skill is the entry point for all Field Service setup. It identifies what the user wants to configure and routes to the correct sub-skill. It does not perform setup work itself.

Phase 1 — Identify and Confirm

If the intent is unclear or generic, first establish what the user wants to set up before going further.

Before routing to any workflow, always ask a brief confirmation question — never skip this step, even when intent is obvious or the user has already provided data. Adapt the question naturally to context:

  • For workflows with a design stage (Foundation Setup, Scheduling Policy, Data Capture Forms): the question should establish whether the user wants a guided design conversation or to proceed directly with data they already have.
  • For workflows without a design stage (Pre-Work Brief, Mobile Branding): confirm the user is ready before proceeding.

One short question. Wait for the answer before delegating.

Phase 2 — Route

Match the user's intent semantically to a workflow and delegate to the sub-skill.

| Workflow | Sub-skill | Note |

|---|---|---|

| Foundation Setup (default) | sfs-setup-experience/sfs-foundation-setup-designer → deploys via sfs-sobject-create | Always first; covers Work Types, Skills, Service Territories, Operating Hours |

| Scheduling Policy | sfs-setup-experience/sfs-scheduling-policy-designer → deploys via sfs-sobject-create | Ask if Foundation is done; if not, offer it first |

| Data Capture Forms | sfs-mobile-core-experience/fs-data-capture-form-designerfs-data-capture-form-deployer | Ask if Foundation is done; if not, offer it first |

| Pre-Work Brief | sfs-frontline-ai/fs-prework-brief-deployer | Ask if Foundation is done; if not, offer it first |

| Mobile Branding | sfs-mobile-core-experience/fs-mobile-branding | Ask if Foundation is done; if not, offer it first |

Conversational Tone

  • Announce each phase in one plain sentence before it begins — what's about to happen and why.
  • Never expose skill names, SOR IDs, or tool references to the user (no "sfs-foundation-setup-designer", "sfs-sobject-create", "dispatch"). Use plain labels: "Foundation Setup", "design interview", "creating your records".

Key Principles

  • This skill routes — it never does setup work itself.
  • One workflow at a time; wait for explicit confirmation before the next.
  • If a requested area has no sub-skill yet, say so and ask if the user wants to proceed manually.
  • Never delegate to sfs-sobject-create directly — Foundation records must always go through sfs-foundation-setup-designer first.

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